Patrick Lawlor
Author
Language
English
Description
"If you ever think customers are a pain in the butt, try to do business without them." In his audio book, The How of Wow!, award-winning author John J. Murphy challenges you to differentiate your organization from the pack with his 10 secrets behind world class service. When was the last time you were "wowed" by the service you received? Maybe you were "wowed" while buying groceries, resolving a problem with your bank, checking into a hotel or flying...
Author
Language
English
Description
Cultivating high-performance teamwork is like growing a garden. We get out of it what we put into it. The I in Team challenges common misperceptions about teamwork and exposes the critical ingredients missing from many of today's teams, businesses, and organizations. In it, authors Michael McMillan and John Murphy show you how to experience a paradigm shift, transcending independent thinking and unleashing interdependent power. This audiobook will...