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(0)Al Switzler
The New York Times and Washington Post bestseller that changed the way millions communicate
"[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time."
—from the Foreword by Stephen R. Covey, author of The 7 Habits
4) Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Be
7) Crucial Confrontations: Tools for Talking About Broken Promises, Violated Expectations, and Bad B
A stunning approach to how individuals can not only change their lives for the better in the workplace, but also their lives away from the office, including (but not limited to) finding ways to improve one's working relationship with others, one's overall health, outlook on life, and so on.
For example, why is it that 95% of all diet attempts fail? Why do New Year's Resolutions last no more than a few days? Why can't people with good
How Do You Communicate When the Stakes Are High?
Learn how with these TWO GROUNDBREAKING BOOKS in ONE eBOOK PACKAGE!
In any organization, the best laid plans boil down to one simple thing: how well we come together to bring them to fruition. But more often than not, we end up dealing with people who come across as disagreeable, stubborn, or even obstructive. And emotions flare up. The only way to get things done is to
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