Motivating by appreciation : the concept
For business leaders : understanding the return on investment from appreciation and encouragement
The 5 languages of appreciation
Appreciation language #1 : words of affirmation
Appreciation language #2 : quality time
Appreciation language #3 : acts of service
Appreciation language #4 : tangible gifts
Appreciation language #5 : physical touch
Applying the concepts to daily life
Discover your primary appreciation language : the mba inventory
Your least valued language of appreciation : your potential blind spot
The difference between recognition and appreciation
Motivating by appreciation in various industry sectors
The unique characteristics of volunteer settings
Overcoming common obstacles
Does a person's language of appreciation change over time?
Motivating by appreciation : overcoming your challenges
Authentic appreciation : what to do when you don't appreciate your team members
Conclusion: now it's your turn.
From the Book - Updated edition.
Preface to the updated edition --
What employees want most --
For business leaders : why appreciation is a good investment --
Appreciation : from both managers and peers --
Appreciation language #1 : words of affirmation --
Appreciation language #2 : quality time --
Appreciation language #3 : acts of service --
Appreciation language #4 : tangible gifts --
Appreciation language #5 : physical touch --
Discover your primary appreciation language : the MBA inventory --
The difference between recognition and appreciation --
Your potential blind spot : your least valued language --
Appreciation with remote employees and virtual teams --
Generational differences and other FAQs --
How appreciation works in different settings --
Does a person's language of appreciation ever change? --
Overcoming your challenges --
What if you don't appreciate your team members? --
From the Book - Rev. and updated.
For business leaders : why appreciation is a good investment
Appreciation language #1 : words of affirmation
Appreciation language #2 : quality time
Appreciation language #3 : acts of service
Appreciation language #4 : tangible gifts
Appreciation language #5 : physical touch
Your potential blind spot : your least valued language
The difference between recognition and appreciation
How appreciation works in different settings
Volunteers need appreciation too
Can a person's language of appreciation change?
Motivating by appreciation : overcoming your challenges
What if you don't appreciate your team members?
Discover your primary appreciation language : the MBA inventory.