The customer-driven company : moving from talk to action
(Book)

Book Cover
Author
Whiteley, Richard C.
Published
Reading, Mass. : Addison-Wesley, [1991]
Status
Available from another library
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Subjects

LC Subjects
Customer relations.
Customer services.

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Format
Book
Physical Desc
308 pages : illustrations ; 24 cm
Language
English
ISBN
0201570904 :, 0201608138 (Pbk.)
Notes
Bibliography
Includes bibliographical references and index.

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