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3) The experience maker: how to create remarkable experiences that your customers can't wait to share
Will your next leader be insignificant—or indispensable?
The importance of leadership and the impact of individual leaders has long been the subject of debate. Are they made by history, or do they make it?
In Indispensable, Harvard Business School professor Gautam Mukunda offers an enticingly fresh look at how and when individual leaders really can make a difference. By identifying and analyzing the hidden patterns
The international bestseller—now with a new preface by author John Kotter.
Millions worldwide have read and embraced John Kotter's ideas on change management and leadership.
From the ill-fated dot-com bubble to unprecedented M&A activity to scandal, greed, and ultimately, recession—we've learned that widespread and difficult change is no longer the exception. It's the rule. Now with a new preface, this refreshed edition
15) Immunity to Change: How to Overcome It and Unlock the Potential in Yourself and Your Organization
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