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Business coach and former COO Victor Prince began his 500-mile trek on the Camino de Santiago as one person--driven, work-focused, and highly competitive--and he finished it a completely different one--more balanced, caring, and present in the moment. As he made his way on foot through rugged countryside and medieval towns, the life-altering journey allowed him to reflect, test his will, and join a community of strangers on a shared mission--resulting...
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HIGH PERFORMANCE HABITS: Achieve Extraordinary Results Transforming Your Life Through Powerful Habits and Becoming An Extraordinary Person. Our whole life is influenced and shaped by our daily habits. Would you love to experience more physical well-being and happiness in your life? Integrating some powerful habits into your daily routine will transform your life.
One of the aspirations of the majority of people is the combination of both success...
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Anyone can think more creatively and unlock innovation.
Creativity is the key to innovation, but too many projects and teams are organized in ways that stifle new ideas. You need to ensure that creativity can thrive-and that you are part of the process.
Fortunately, anyone can use method-driven approaches to teach and learn creativity. The HBR Guide to Unlocking Creativity will show you how to reach your creative potential, manage creative collaboration,...
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Sales is a critical part of any business. Being able to close more sales or increase the size of every sale is critical to both the success of the business and of the salesperson as well.
Observation Selling shows you the way to close more sales and to sell more products to every customer. We show you how to pick the products you show the customer to have the greatest chances for success and sales growth.
Whether you are a business owner or...
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"Identifying Undesirable Traits and Behaviors in Customer Service"In any business, interactions matter, and how you engage with customers can make or break your success. Discover the transformative power of genuine, respectful, and empathetic customer interactions in" Identifying Undesirable Traits and Behaviors in Customer Service."This book is your guide to building lasting customer relationships by avoiding negative behaviors and cultivating positive...
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Authentic influence is about more than creating a strong initial connection--it's about sustaining professional relationships long after an agreement has been reached.
When others sense they are being pushed, their guard goes up. In business interactions, even if the person you are pitching to does comply with your requests, lingering resentment may undermine the relationship forever. So why do most books on influence still portray it as something...
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In this practical and fascinating follow-up to their behind-the-scenes look at America's most powerful and influential class, authors Jim Taylor, Stephen Kraus, and Doug Harrison reveal insights and indispensable techniques to help salespeople and marketers hone in on wealthy customers, pique their interest, and earn their trust--and repeated business. The New Elite leveraged unprecedented research to reveal what motivates the wealthy class, how they...
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Yael Zofi's proprietary Trust Wheel model is a proven solution to the unique challenges managers must overcome as more people migrate to partially or fully-remote working situations.
Based on the author's twenty-plus years of consulting experience, this powerful tool encourages cohesiveness and engagement among team members--even if they've never met. A Manager's Guide to Virtual Teams does this by providing a practical road map for bridging the...
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How do leaders, managers, and proprietors go about the essential task of setting prices? What biases enter into this process, and why? How can a business debias its price setting to become more productive, strategic, and profitable?
Combining perceptive insights from behavioral economics with leading-edge ideas on price management, this book offers a new approach to pricing. Gerald Smith demonstrates why understanding, reframing, and refining everyday...
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This complete summary of the ideas from Robbie Kellman Baxter's book "The Membership Economy" highlights the fact that more and more corporate giants (like Apple and Amazon) are re-thinking their business models to go from selling individual products to offering memberships. These memberships generate recurring revenues and allow the customer to build a relationship with the company. Thanks to social media, it is now easier than ever for organisations...
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The must-read summary of Gino Wickman and Mark Winter's book: "Rocket Fuel: The One Essential Combination That Will Get You More of What You Want from Your Business".
This complete summary of the ideas from Gino Wickman and Mark Winter's book "Rocket Fuel" shows that the best way to grow a business is by linking a "Visionary" up with an "Integrator". While visionaries can see the future they are aiming for, integrators know how to get there. Companies...
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