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English
Description
This handy guide helps managers treat their people with dignity and respect, focusing not just on what to say but also on how to say it. It provides proven techniques managers can use to protect themselves and their organizations-and get the very best from their people.
Author
Accelerated Reader
IL: LG - BL: 3.4 - AR Pts: 1
Lexile measure
580L
Language
English
Formats
Description
"Zoos are busy places filled with animals and the visitors who love them. Who are the people who keep zoos running? From vets to performers to groundskeepers, many people work together to serve the needs of a zoo. Learn about their important work in this book from the Wonderful Workplaces series."--
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English
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Description
Whether you're addressing an initial infraction or handling termination-worthy transgressions, you need to be 100 percent confident that every employee encounter is clear, fair, and most importantly, legal.
Thankfully, HR expert Paul Falcone has provided this wide-ranging resource that explains in detail the disciplinary process and provides ready-to-use documents that eliminate stress and second-guessing about what to do
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This latest edition of the classic Managers as Mentors is a rapid-fire read that guides leaders in helping associates grow in today's tumultuous organizations. Thoroughly revised throughout with twelve new chapters, this edition places increased emphasis on the mentor acting as a learning catalyst with the protégé rather than simply handing down knowledge. As with previous editions, a fictional case study of a mentor-protégé relationship runs...
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English
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Description
From recruitment to orientation, this updated and accessible guide covers it all. Recruiting, Interviewing, Selecting & Orienting New Employees has long been the go-to reference on every aspect of the employment process. Packed with forms, checklists, guidelines, and ready-to-use interview questions, the revised and updated edition provides readers with practical information on topics including interview methods, documentation issues, reference checking,...
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Series
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English
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Description
Filling your ranks with exceptional employees has never been more important-or more challenging. Hiring People, a comprehensive and essential resource for any manager on the run, shows you how.
Learn to:
Attract, find, and retain top performers
Conduct an effective talent search
Get the most out of interviews
Craft an irresistible offer
Use recruiters effectively
Build a referral network you can depend on
The Collins Best Practices guides offer new...
Author
Language
English
Description
"Lifeboat draws an analogy between the 1912 sinking of the ship Titanic and modern-day layoffs, mergers, and business closures that disrupt careers and cause unemployment. Using the metaphor of a lifeboat, the author provides readers pragmatic strategiesto adapt to change in the workplace and keep their careers afloat" --
Author
Language
English
Description
"Researched, tested, and written by the chief investment strategist of one of the country's leading business banks--Untapped Talent includes dozens of examples of businesses (from factories to restaurants to retail) that have successfully implemented the second chance hiring practices outlined in this book."--Amazon.
Author
Language
English
Description
The key to a harmonious, highly effective work environment is not by ensuring you work among carbon-copies of yourself whose personalities never clash with one another or with you. That pipe dream could not ever happen, nor would it result in a successful team collaboration even if it could. Instead, most of us are going to work today with individuals who at times come across as incompetent, lazy, spotlight-hugging, whiny, or backstabbing. And then...
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English
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Description
Just as you can lead a horse to water, but it won't necessarily drink, so you can give an employee training, but he may not actually learn...unless, of course, the trainer uses this insightful new book. Turning Training into Learning provides a specific, tested method for making sure training equals real learning. Written for anyone who must train others, this step-by-step guide shows exactly how to create a program that engages trainees and ensures...
Author
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English
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Description
On-the-Job Training (OJT) is the single most used training method in organizations today. But it is also the most misused-because very few of those doing OJT are ever trained how to do it. In Hands-On Training Gary Sisson draws on his thirty-five years of experience to lay out a simple, systematic approach to OJT that can be understood and applied by anyone in any organization-- managers, line or staff supervisors, employees and both internal and...
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English
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"Many are beginning to deeply question whether appraisal is necessary and consistent with the work culture espoused by progressive organizations. Abolishing Performance Appraisals provides an insightful, well documented look at the flaws of appraisal - including its destructive, unintended effects - and offers practical guidance to organizations that want to move on to more progressive alternatives emphasizing teamwork, empowerment, and spirituality."...
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English
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Description
Knock your socks off service doesn't just happen. It requires coaching on an ongoing basis. Now, thanks to authors Kristin Anderson and Ron Zemke, supervisors have a practical guide to the day-to-day challenges that arise in training superior customer service people. This newest Knock Your Socks Off book explains how to help frontline employees hone their skills, maintain the motivation to perform, and meet new situations head-on. The authors present...
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English
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Description
What's a rookie manager to do? Faced with new responsibilities, and in need of quick, dependable guidance, novice managers can't afford to learn by trial and error. The First-Time Manager is the answer, dispensing the bottom-line wisdom they need to succeed. A true management classic, the book covers essential topics such as hiring and firing, leadership, motivation, managing time, dealing with superiors, and much more. Written in an inviting and...
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English
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Description
The key difference between a highly successful organization and one that just merely reaches its quarterly goals--most of the time--might very well be how they address performance reviews.
Are they just a perfunctory, annual "check-off," with no other goal than to justify salary increases, or does the organization truly know how to manage and measure its employees' performances to best impact a company's bottom line?
In The Performance Appraisal...
Author
Language
English
Description
"These days, plenty of people can work from anywhere. So, if you can work from anywhere, does it really matter where you work? As Melody Warnick has found from personal experience, in some ways it matters more than ever. If You Could Live Anywhere examines the powerful relationship between how we work and where we live. With a light voice and easy-to-understand tips, Warnick helps the reader develop a location strategy that puts them in the right...
Author
Pub. Date
2022.
Language
English
Formats
Description
Louise Carnachan has helped thousands of people thrive at work by improving relationships with their colleagues; here, she provides concrete, actionable steps to deal with an array of problematic coworkers.
"If you're stressed and unhappy because of problems with a boss or colleague, you pay a price. Not only can your mental and physical health suffer, your nearest and dearest get sick of hearing about it. Going to bed angry and waking up only to...
Author
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English
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Description
Moving up to a supervisory position should be cause for celebration, not exasperation. Yet many first-timers are unprepared for the demands of this new role. They quickly become overwhelmed -- to the detriment of the organization, their co-workers, and themselves. This friendly guide is full of field-tested help for novice supervisors. Brief yet comprehensive, it leads them through the key tasks and responsibilities of the job. Readers will learn...
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