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Raising the Bar on Service Excellence concentrates on five crucial leadership actions that will shift your organization from good to great. Once again, Baird pushes the reader out of the theory mode and into action. Each chapter features case examples and concludes with specific leadership action steps that will bring the organization closer to living the mission, vision, values and brand promise.
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English
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"Igniting Leadership is Engaging!"
Are you ready to take control of your life?
Are you ready to ignite change?
Are you ready to Ignite Leadership?
Fundamental leadership skills are untaught in classrooms, so as adults we are often, forced to figure out how to lead successfully in the world on our own and through our personal experiences. Without any guidance, so where do you start? How do lead in your life and work successfully?
START HERE!
Igniting...
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English
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Prepare to Soar!
Most organizations need 110% effort from their employees as they try to do more with less. So, why rely on only a portion of their employee's talents? Speckled eggs are the talents, gifts, and skills hidden under the wings of an organization that will help the organization soar.
Each person has unique abilities (speckled eggs) that when discovered, nurtured, and leveraged move the organization forward while simultaneously improving...
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English
Description
Do you work in healthcare as a doctor, nurse or allied healthprofessional? Or perhaps your job-title includes the wordsupervisor or manager?If so, then this book is written for you.Despite the recognised importance of leadership, and especially theimpact of first-level leaders - who sit traditionally at the bottom ofan organisation chart - few healthcare organisations systematicallyprovide leadership training to those who are new to the job.In this...
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English
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Human-Centered Leadership in Healthcare is a new leadership model based on the theory of complex systems.
It addresses the requirement for healthcare organizations to develop environments that produce market-leading outcomes, which demonstrate value for patients. Since healthcare is a human-centric industry, it requires care for the leaders, the staff, and the patients. The Human-Centered Leadership model embraces the leader's focus on self-care and...
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Français
Description
Dans sa pratique, l'infirmière est en interaction continue avec des personnes, des familles, ainsi que les membres des équipes intra et interprofessionnelles. Afin d'exercer pleinement son rle professionnel, elle doit mobiliser tous les aspects de la dimension relationnelle du soin et donc de la communication. La communication est le noyau central de la pratique infirmière. Elle représente le fil de soie qui lie les diverses compétences nécessaires...
7) Shared Professional Governance: A Practical Approach to Transforming Interprofessional Healthcare
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English
Description
Shared governance structures, with all their intrinsic complexities, responsibilities, and accountabilities, must be carefully designed and Implemented to be sustained. This book takes some of the guesswork out of the various structures and processes behind shared governance and provides strategies, case examples, and best practices to make the daily operations of shared governance meaningful, successful, and sustainable. It is designed to provide...
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English
Description
The global healthcare ecosystem is in chaos, caught in the convergence of pandemic-induced disruption, residual inequities, burnout, and turnover. Nurse leaders can either succumb to the churn or spot-and seize-a rare opportunity for true transformation. They must thoughtfully consider all aspects of their traditional roles and tackle trigger topics such as staffing, scheduling, value-based care, outcome tracking, and more. Informed, empowered nurses...
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Nurse Staffing 101 is a resource for RNs in developing effective and facility-specific approaches to optimal staffing decisions and plans. It covers the essential topics: Historical and political setting of safe staffing; Workplace, safety, and quality considerations; Examples of professional nursing practice models; Staffing at the organizational level in terms of workload variances; Current practices and possible solutions for determining and achieving...
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English
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Nurses focus on the art and science of caregiving, but nurse managers are, faced with the economic reality of patient-staffing ratios, budgets, reports, and accounting. Acronyms such as FTEs and ADCs can feel like a foreign language, but thankfully, help is available.
Updated to include details about key legislation that affects budgeting, The Nurse Manager's Guide to Budgeting and Finance, 3rd Edition, provides practical tools, tips, and strategies...
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In times of accelerated change and disruption, peoples' lagging ability to adapt opens a Pandora's box that can result in destructive conflict, burnout, and division. In this Black Belt Edition of Spiral Impact: The Power to Get It Done with Grace, Karen Valencic shares how to bring forth your True Power and master the art of conflict to help you foster collaboration, innovation, and civility. These skills will greatly, impact your sense of individual...
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Description
A simple, yet powerful truth-most problems have a solution that benefits all parties. That is pragmatic altruism.
Drawing on her experiences as a healthcare management CEO, a parent, and a community leader, Dr. Kimberly Townsend shared her philosophy of why doing good, is good for business in Lifecircle Leadership: How Exceptional People Make Every Day Extraordinary.
From creating an uplifting environment in the workplace to the importance of reaching...
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English
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Healthcare in America is wildly inconsistent and uncomfortably close to bankruptcy, and the only way it can be rescued is with leaders in all the different areas of healthcare stepping up with the right kind of leadership. The problem is that they don't realize the importance of their leadership, and even when they do, they don't know how to lead. Sweating Blood and Red Ink shows them (and the rest of us) why it's so important that they do step up,...
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Español
Description
Este diccionario está dirigido también a los interesados en iniciarse en la maravillosa tarea de comprender el funcionamiento del cerebro y cómo se implementan estos conocimientos en disciplinas de avanzada, entre ellas, neuromarketing, neuroeconomía, neuroliderazgo, neuroaprendizaje y neurocapacitación.
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Français
Description
Ce nouvel ouvrage va permettre d'informer des avancements en gestion des soins infirmiers et au sein de la discipline infirmière qui est de plus en plus culturellement diversifiée.
Il comporte de l'information sur l'imputabilité, les différents rles, les responsabilités, les qualifications et les normes éthiques nécessaires pour servir de guide à l'infirmière souhaitant exercer la fonction de gestionnaire des soins infirmiers au Québec.
Cet...
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Deutsch
Description
Expertenstandards - Umsetzen leicht gemacht!
Die nationalen Expertenstandards in den Pflegealltag einzubeziehen, stellt stationäre, teilstationäre und ambulante Pflegeeinrichtungen vor große Probleme. Fehlende praktische Handlungsanweisungen erschweren die Implementierung der Expertenstandards in die einrichtungsinternen Pflegestandards. Mit dem Pflegeprozess als Richtschnur für die Implementierung finden Pflegende, in dieser komplett aktualisierten...
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English
Description
Did you know that the data used for measuring and safety purposes actually comes directly from the information on patient care you document daily? You generate the data - now it's time to own it! "Data Makes the Difference: The Smart Nurse's Handbook for Using Data to Improve Care" helps RNs like you understand how to use accurate and meaningful quality and safety data in your practice. It demystifies data and counters the negative, incorrect perception...
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English
Description
Being a competent bedside nurse is not the end-all goal … it's only the beginning. The highly acclaimed author of Becoming Nursey: From Code Blues to Code Browns, How to Care for Your Patients and Yourself and Admit One: What You Must Know When Going to the Hospital – But No One Actually Tells You!, Kati Kleber, BSN, RN, CCRN, delivers provocative and candid answers to the basic questions about professional development that every nurse should...
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