Catalog Search Results
1) The public
Pub. Date
[2019]
Language
English
Formats
Description
When a brutal blast of cold hits Cincinnati, the public library transforms from a safe haven for the homeless into a potential war zone. Those who have no place of retreat to evade the cold stage a sit-in in the library where they are tended by members of the library's staff. Soon the police arrive and a stand-off threatens to bring tragedy to the homeless individuals and those who care about their well-being. An eye-opening exploration of the basic...
Pub. Date
[2016]
Language
English
Description
When Sofia discovers a wondrous hidden library of unfinished books, she learns it is her destiny as 'story keeper' to make the tales come out right. Fly along on her brave quest to rescue Minimus' brother. Then, journey to Freezenberg, where Miss Nettle has snatched all the snowdrop flowers in the kingdom. Can warm hugs from Olaf inspire Sofia to save the day?
Pub. Date
2014.
Language
English
Description
This exciting program shows how to provide outstanding customer service in person, on the phone, and online. Putting Customers First also shows how two libraries transformed themselves by following basic principles of customer service. The Columbus (OH) Metropolitan Library implemented a 48-hour turnaround time in its technical services department in order to provide better customer service and keep their library relevant to its customers. The West...
4) Ex Libris
Pub. Date
2017.
Language
English
Description
Frederick Wiseman’s new film EX LIBRIS goes behind the scenes of one of the greatest knowledge institutions in the world and reveals it as a place of welcoming cultural exchange and learning. With 92 locations throughout Manhattan, the Bronx and Staten Island, the library is committed to being a resource for all the inhabitants of this multifaceted and cosmopolitan city, and beyond. The New York Public Library exemplifies the deeply rooted American...
Pub. Date
2018
Language
English
Formats
Description
Del is alone in the world. After the human race is wiped out, he lives in his small, empty town, content in his solitude and the utopia he's methodically created for himself - until he is discovered by Grace, an interloper whose history and motives are obscure. And to make matters worse, she wants to stay.
Pub. Date
2014.
Language
English
Description
Library Security experts and staff members discuss practical security recommendations to create an effective security policy for your library. Examples are shown of staff correctly handling security problems, including approaching rule-breaking patrons, personal safety and patrons carrying weapons. "Recommended for all libraries." ~ Library Journal.
Pub. Date
2014.
Language
English
Description
This program will show you recommended ways of handling difficult situations that your library and staff may encounter. Among the issues covered are potentially violent patrons, bomb threats, sexual harassment, and inappropriate Internet browsing. "Highly recommended ..." - Video Librarian.
Pub. Date
2013.
Language
English
Description
Leading the Change: Libraries Breaking New Ground is a training program that highlights libraries that are using innovative methods to better serve their communities. The 57-minute program features the "Tower of Books Library" in Spijkenisse, The Netherlands, the DOK Library in Delft, The Netherlands, The San Diego County Library, and the Darien Public Library. In the Netherlands, the DOK Library uses creative thinking, multimedia displays, marketing...
Pub. Date
2014.
Language
English
Description
Learn how to merchandize your library's collection and increase circulation and customer satisfaction. Detailed, step-by-step instructions give you the skills you need to create vibrant displays that grab customers' attention. This comes with a manual of tips and instructions. 3 Stars ~ Designed to help achieve a professional, consistent public face for any library these well-produced titles offer solid ideas and tips for libraries to mount successful...
Pub. Date
2014.
Language
English
Description
Learn how to market your library's services to your community. From learning about your target audiences to crafting a mission statement, this program shows you how to create an effective marketing plan. In addition, you'll learn how to create a message for your library to make short-term and long-range planning a success.
Pub. Date
2014.
Language
English
Description
Customer Service Basics is designed for all levels of staff as a primer for providing outstanding customer service. Among the items covered are: --approachability. --how to complete a transaction successfully every time. --coping with unhappy customers. --effective listening.
Pub. Date
2014.
Language
English
Description
This training program highlights libraries that have replaced the Dewey Decimal System for customer use. Rethinking the call number visits the Maricopa Public Library (AZ) and the Frankfort Public Library (IL) to see how their conversion to a "Dewey-less" library has gone. The results have been pretty dramatic. Even if leaving Dewey behind is not an option, this offers plenty of ideas and suggestions about library layout, signs, shelving, and more....
Pub. Date
2014.
Language
English
Description
Learn the stages of a reference interview and the behaviors necessary to conduct a successful reference interview. Produced with a content committee of reference librarians and trainers. The program also discusses the unique challenges of online reference interviews. "Although an online reference interview is a lot like that done in-person, the librarian needs to be also be able to emulate the unseen visual cues while conveying a sense of personality,"...
14) The Pagemaster
Language
English
Description
A tale of adventure and fantasy, which sends a young boy into the pages of the world's greatest stories. Seeking refuge from a storm, timid Richard Tyler enters an empty library only to be swept away into the magical animated world of The Pagemaster, where legendary characters from literary classics come alive. Guided by a trio of talking books--Adventure, Fantasy and Horror--Richard must conquer his greatest fears before he can find his way home....
16) Book buddies
Pub. Date
[2024]
Language
English
Description
Inspire a love of reading and enjoy tales featuring favorite PBS KIDS bookworms. Daniel Tiger and O the Owl read together at the library. Then, Alma shares books with her community. Plus, Buster reads to win prizes, Watt and Windy visit the library, Rosie helps Mom set up for story time at the bookstore and much, much more.
Pub. Date
2023.
Language
English
Description
An hour-long documentary by Mary Lance and Ben Daitz, focusing on the libraries in the rural New Mexico communities of Abiquiu, Datil, Dixon, El Rito, Glenwood, Jemez Pueblo, and Magdalena. Rural libraries mean books, but so much more. They offer free internet access in areas that have no service. They provide GED, STEM, coding, tutoring, and after school programs. Rural libraries host community events and meetings, help folks with computer access...
18) Wild about books
Pub. Date
[2005]
Language
English
Description
A librarian named Mavis McGrew introduces the animals in the zoo to the joy of reading when she drives her bookmobile to the zoo by mistake.
Pub. Date
2014.
Language
English
Description
Use the appeal characteristics to help your patrons find the book that is most appropriate for them. You will also learn how to use the "Quick Dip" in order to learn about a book without reading it. “People love to talk about the books that they read,” according to this excellent readers - advisory instructional. Recommended for professional library collections.”- Booklist.
Pub. Date
2014.
Language
English
Description
The program covers ADA compliance, including pulling together a focus group and designing an action plan to make the library's facilities and resources accessible. Real stories from libraries are included throughout the program. Customers with disabilities share their concerns about accessibility and provide insight to providing "reasonable accommodation." The resource guide includes a self evaluation survey concerning employment services, physical...
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