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Small talk with anyone!
There's a difference between communicating effectively and making small talk. Even if you have no fear of public speaking, you might still stumble over simple conversation when chatting with your superior, unexpectedly running into a friend, or breaking the ice with someone you just met. The Small Talk Handbook lays down the basics to engaging chitchat and teaches you how to enliven your personal and professional
...The best, most direct way to convey your intelligence, expertise, professionalism, and personality to other people is through talking to them. But most people have no idea what they sound like. And even if they do, they don’t think they can change it. It’s the Way You Say...
Expertly navigate any workplace conversation and come out on top
When confronted with difficult situations in the workplace, many people are at a loss for words. That’s why New York Times bestselling authors Stephen M. Pollan and Mark Levine created Lifescripts: What to Say to Get What You Want in Life's Toughest Situations. Using two-color flowcharts, Lifescripts maps out 171 difficult conversations, guiding
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