How can corporations get the most out of their employees? Charles O'Reilly challenges the prevailing wisdom that companies must chase and acquire top talent in order to remain successful. He argues that companies need to abandon the obsession with hiring highpriced stars, and instead motivate ordinary people to build a great company and achieve extraordinary results. According to Dr. O'Reilly, companies should start with a set of values and a culture...

Key topics: Motivation, People problems, Worker participation, Human resource management, Personnel. This film includes case studies of people with a variety of motivational problems. In each case the viewer is left to consider what the problem is and what might be done to solve it.

Southwest Airlines started with a simple idea, and managed to stick with it through decades of unprecedented growth. According to Colleen Barrett, customers return because they like the experience and they like the way they are treated. And how do you keep them satisfied? By keeping your employees satisfied. Barrett spends 70-80% of her time ensuring that her employees are valued as people, and encouraged to do the right thing rather than doing things...

Learn the stages of a reference interview and the behaviors necessary to conduct a successful reference interview. Produced with a content committee of reference librarians and trainers. The program also discusses the unique challenges of online reference interviews. "Although an online reference interview is a lot like that done in-person, the librarian needs to be also be able to emulate the unseen visual cues while conveying a sense of personality,"...

One of the most effective management styles is teamwork, for it involves all staff in the decision-making process. Always among the leaders in participative management, libraries have begun to use teamwork strategies more and more frequently. Implementing these strategies is the focus of a new videotape, Teamwork basics. The 15-minute video reviews basic teamwork components and how they can be applied in today's libraries. It also illustrates teamwork...

Key topics: Contracts of employment, Employment law, Rights at work, Maternity leave, Bullying, Victimisation, Discrimination, Equality Act, Redundancy, Human resource management, Personnel. How do contracts of employment, and employment laws more generally, help people at work? This film includes some basic facts about employment as well as examples of people with problems at work.

Change is no longer an event. Change is business as usual. Customers are demanding more, competition is fierce, and a turbulent economy and technological advances increase the pressure to do more with less. So how do you implement a change initiative and keep your organization exible and adaptive? Dr. Goman shares how to communicate to employees the WIIFM benefits of your plan and the negative consequences if they don't get onboard. She explains why,...

About 12 percent of the people your library could serve or hire have some type of disability in vision, learning, mobility, etc. People First demonstrates ways to break down both physical and attitudinal barriers without a large investment of time and money. Emphasis is on sensitivity, service and providing employment opportunities. Includes a discussion guide. --"Four stars, Editors Choice ... a superb production that focuses not only on the physical...

HBO presents the final eight episodes of Entourage, the Emmy Award-winning hit. Vince, Eric, Drama, and Turtle have been through a lot over the years, chasing dreams, women, and good times. Through the highs and lows their friendship has kept them together. This season, find out if the guys can compete on their own in the fast lane of high-stakes Hollywood. Special features include: Hollywood Sunset: Roundtable with the Cast.

A panel discussion clarifies new personnel policies for state employees which became effective in March, 1990.