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Aun hoy, numerosas organizaciones administran sus recursos humanos mediante "oficinas de personal" dedicadas casi exclusivamente al cumplimiento de las normas legales en materia laboral. Este libro trata sobre la necesaria y saludable transición que deberían encarar para transformar esta realidad. 5 pasos... ha sido objeto de numerosas ediciones desde su publicación original. Ahora, Martha Alles ha decidido reescribir íntegramente la obra, para...
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I have chosen to be provocative in this book on purpose and share some of the thoughts and practical knowledge which helped me overcome tricky situations during challenging times. I have tried to put all the study cases mentioned in the book in simple words and I consider them largely realistic, seeing that the tips included come from real-life situations.
This book includes 50 tips/advices and ways to implement them so as to benefit from principles...
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English
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How do you get to the top in recruitment and stay there? What does it take to become a Limitless Recruiter? What is it in their DNA that makes them better than the rest — more determined, focused and successful?
James Kingston set out to answer these questions, and his conclusions are laid out in these pages. 'The Limitless Recruiter' takes you through the entire recruitment process, step by step and in detail, culminating in a recruitment masterclass.
Whether...
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Management training helps sales managers realize they are the key to their own success. Because many managers rarely receive any formal training subsequent to assuming their position, this book explores techniques that will assist them in effectively directing the activities of their sales team. Specifics covered include goal setting, basic and reinforcement training methods, time management and planning. Material incorporates techniques to overcome...
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A angariação telefónica é uma estratégia de marketing que serve para aumentar a sua agenda de endereços e promover o seu negócio junto de potenciais clientes, o que é essencial para o desenvolvimento do seu negócio. Mas é preciso saber como fazê-lo correctamente. Em quatro etapas, juntamente com inúmeras dicas e métodos, aprenderá a colocar todas as probabilidades do seu lado para maximizar o seu desempenho de aquisição de clientes,...
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In this smart, practical, and research-based guide, Harvard Business School professor Frank Cespedes offers essential sales strategies for a world that never stops changing.
The rise of e-commerce. Big data. AI. Given these trends (and many others), there's no doubt that sales is changing. But much of the current conventional wisdom is misleading and not supported by empirical data.
If you as a manager fail to separate fact from hype, you will make...
8) What Your CEO Needs to Know About Sales Compensation: Connecting the Corner Office to the Front Line
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English
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In this insightful book about how sales incentives drive business, Mark Donnolo applies years of firsthand knowledge as a leading sales effectiveness consultant for Fortune 500 companies to address the tough questions leaders should be asking. Featuring real lessons from the field and valuable thought models, What Your CEO Needs to Know about Sales Compensation enlightens readers about how miscomprehension at the higher levels leads to fundamental...
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The must-read summary of Shep Hyken's book: "Amaze Every Customer Every Time: 52 Tools for Delivering the Most Amazing Customer Service on the Planet".
This complete summary of the ideas from Shep Hyken's book "Amaze Every Customer Every Time" shows how you have a competitive edge when you amaze your customers every time they deal with you, regardless of the state of the economy or the dynamics of the marketplace in which you operate. In his book,...
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The must-read summary of Ken Blanchard, Jim Ballard and Fred Finch's book: "Customer Mania: It's Never Too Late to Build a Customer-Focused Company".
This complete summary of the ideas from Ken Blanchard, Jim Ballard and Fred Finch's book "Customer Mania" shows that to succeed in business today, you have to provide consistently great customer service. In other words, unless you have a unified, people-first, customer-oriented culture, it will be difficult...
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English
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The must-read summary of Jack Daly's book: "Hyper Sales Growth: Street-Proven Systems and Processes. How to Grow Quickly and Profitably".
This complete summary of the ideas from Jack Daly's book "Hyper Sales Growth" shows you how to maximise your sales. According to Daly, there are three factors that contribute to sales growth:
1. Vision: Paint a picture of your company's direction and get people excited
2. People: Have the right people in the...
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Français
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Une synthèse idéale pour faire de vous un manager indispensable à l'entreprise!
Si vous ne deviez lire qu'un seul livre de management, ce serait sans aucun doute celui que vous tenez en main. Vous disposez d'une formidable synthèse qui vous accompagnera dans la gestion de votre entreprise. Direct to the point, précis et concis, il concentre l'essence même de la vie de l'entreprise. A travers un fil conducteur qui vous emmène vers les indispensables...
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English
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Never go into an important conversation feeling unheard, unprepared, or uniformed again-Lena Sisco, former Navy intelligence officer and interrogator, shares her proven SISCO method to become a master negotiator, trusted interviewer, and engaging conversationalist.
Apply the SISCO method to your daily conversations and interactions with others so you can see the full picture, have all the facts, and make effective decisions. Whether in a job interview,...
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