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This handy guide helps managers treat their people with dignity and respect, focusing not just on what to say but also on how to say it. It provides proven techniques managers can use to protect themselves and their organizations-and get the very best from their people.
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The key to a harmonious, highly effective work environment is not by ensuring you work among carbon-copies of yourself whose personalities never clash with one another or with you. That pipe dream could not ever happen, nor would it result in a successful team collaboration even if it could. Instead, most of us are going to work today with individuals who at times come across as incompetent, lazy, spotlight-hugging, whiny, or backstabbing. And then...
4) The 7 hidden reasons employees leave: how to recognize the subtle signs and act before it's too late
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This book can help you identify the push factors in your organization, and mitigate or eliminate all of them. Incorporating data from surveys performed by the prestigious Saratoga Institute of more than 19,000 employees, this critical book examines in depth: how the employee and the employer travel a two-way street of expectation and reality; what are the warning signs of unmet expectations, and how can you best act on them?; how incomplete talent...
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Employers who refuse to adapt to the expectations of younger generations are losing out on top talent, as they leave for positions at companies with more modern practices. Learn what companies need to do to fit into the new normal in the workplace.
Generation Y sees the world differently than any other generation in modern memory. And nowhere is this more evident than in the workplace. The astronomical shifts that this generation has seen in the...
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In today's workplace, managers, leaders, and HR professionals often believe they don't have the time to help employees navigate conflict. But before you can successfully guide others in managing disagreements, you must be able to manage yourself-- your mindset, presence, and behaviors. Ringer draws on her expertise in conflict and communication skill-building to help readers acquire the skill and confidence to coach conflicting employees back to a...
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An accessible guide to understanding what qualifies as sexual harassment and how to combat it, using the simple rules children learn on the playground.
One of today's most hotly discussed topics is sexual harassment in the workplace: what it looks like, how to prevent it, and what to do about it. So many people don't realize that they have been victims of sexual harassment or that they have a right to speak up and demand different treatment. Many...
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The author of Negotiating the Impossible "tackles our assumptions about business and life with humor, zest, and wisdom in this delightful fable" (Daniel H. Pink, New York Times-bestselling author).
If you were a mouse trapped in a maze and someone kept moving the cheese, what would you do? In a world where most mice dutifully accept their circumstances, ask no questions, and keep chasing the cheese, Deepak Malhotra tells an...
If you were a mouse trapped in a maze and someone kept moving the cheese, what would you do? In a world where most mice dutifully accept their circumstances, ask no questions, and keep chasing the cheese, Deepak Malhotra tells an...
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"Learn success secrets on the mindset and strategy needed to build and grow successful remote organizations from the ground up. With the unprecedented rise in remote work from the pandemic, many businesses have struggled with how to transition effectively to a distributed format. Meanwhile, companies who had always been remote-first had a unique advantage: a highly scalable set of work processes, a unique communication style, and the proper 'async...
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How can multinational companies implement DEI initiatives across different countries and cultures? This book offers five proven principles for advancing social justice with a nuanced understanding of local customs.
DEI cannot be addressed globally through a single-culture worldview. The specifics of a successful DEI change effort in the United States may be irrelevant in another country. Succeeding locally, understanding the market and acknowledging...
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What if we could go beyond the conversation about diversity and take real action? In early 2021, more than two hundred widely respected experts gathered virtually for the world's most ambitious conversation about diversity. The dialogue brought together casting directors, bookstore owners, disabled leaders, healthcare professionals, students, VCs, standup comedians, chief diversity officers, pro gamers, archaeologists, government insiders, startup...
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From new hires to top executives, the word "Millennial" elicits frustration and ample eye-rolling. Millennials have been called lazy, entitled, and even "the worst generation." But Crystal Kadakia, a Millennial herself as well as an organizational development consultant and two-time TEDx speaker, says these stereotypes reflect an outdated corporate workplace model that fails to attract, engage, and retain modern talent. She argues that reframing these...
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When it comes to running a business, the most important decisions a leader makes are not about products or locations--they're about people. For the past 33 years, Dee Ann Turner has been recruiting, training, and retaining some of the best employees in the restaurant business. Now she's ready to share her secrets on how to build, sustain, and grow an organizational culture that attracts world-class talent and consistently delights customers, no matter...
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Win the war for talent! 'Champion for introverts' Jennifer Kahnweiler shows how to create inclusive cultures that attract and retain the 40 to 60 percent of the population who identify as introverts.
With the rise in awareness about introverts, the value they bring to the workplace has become increasingly clear. But many organizations are stuck in traditional extrovert-centric workplace cultures. They reward people for speaking up, still expect them...
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The world has witnessed three step functions in technological change: mechanization, electrification, and computerization. These industrial revolutions led to massive increases in productivity and thus the need for fewer workers. With each of these technological breakthroughs, the power balance between companies and workers shifted heavily to companies. The abuses of that power by companies instigated employee unrest and sometimes even armed uprisings....
16) Emotional Intelligence in the Workplace: Your Quick and Dirty Guide to Boosting Your Emotional In
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Emotional Intelligence in the Workplace, Your Quick and Dirty Guide to Boosting Your Emotional Intelligence at Work. You may be highly qualified in all areas of your job, but if you can't get along with co-workers, bosses, and clients and if you aren't able to self-motivate, you won't be successful.
Studies show that emotional intelligence (which, by the way, has zero relationship to IQ) accounts for about 58% of performance in most jobs, and people...
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Are you aware of hidden employee stagnation that a_ ects not only your bottom line but also your attitude? Can you implement new strategies e_ ectively while your employees are looking the other way? Do they even know your vision? Mission? What's in it for them - while working for you?
In these pages, Margot Murphy provides a practical guide from a lifetime of managing businesses, wisdom, experience, skills, strategies, and techniques that your organization...
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In a world overcrowded with labels, don't allow your identity to be defined by other people. Learn how to take back your power, choose to feed the aspects of your identity that serve you, and let go of those that don't.
You Belong Here offers a new framework for individuals to define how they want to be seen, heard, and valued on their own terms. Further, it serves as a launchpad for organizational leaders and culture builders to create safe spaces...
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Transform Culture by Transforming Hiring and Recruiting
Unlock the key to organizational transformation with authors and corporate insiders Conrod Kelly and Crystal Deazle in "Because You Do Not Ask." This pivotal work uncovers the profound impact of our hiring and recruiting choices on organizational culture. Through real-world examples and evidence-backed insights, the authors highlight the dangers of overlooking critical questions and the opportunities...
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Healthcare Leaders, stop losing your hard-working and qualified employees!
Are you having trouble retaining your employees? The solution may not be as complicated or expensive as you think.
This guide is about bridging the gap between leaders and employees and showing leaders how critical it is to develop relationships with their staff and support them more effectively. There are four critical areas examined with key strategies provided to help...
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