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Managing people is the biggest challenge any organization faces. It's a challenge that has grown even more difficult over the past decade. Since The Big Book of HR was first published, we've seen dramatic changes in the workplace and the workforce. This 10th anniversary edition incorporates discussions and reflections on these changes and examines new and emerging trends useful for any business owner, manager, or HR professional, with the most current...
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This handy guide helps managers treat their people with dignity and respect, focusing not just on what to say but also on how to say it. It provides proven techniques managers can use to protect themselves and their organizations-and get the very best from their people.
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The most successful organizations add a healthy dose of play into their daily or weekly routines. In fact, research has shown that when people actually enjoy their jobs they're more creative, more productive, and more committed to doing their jobs well. Companies like the Colorado Health Sciences Center and Southwest Airlines attest to the positive effect of fun at work. Both trace increased job satisfaction and decreased employee downtime to concerted...
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Let's face it. Some people just don't listen, don't care, and aren't willing to compromise. And you probably work with some of them. The incomprehensible supervisor. The person in the next office who chats more than works. The customer who, by the way, isn't always right. For all those co-workers who drive you crazy, there's a solution. The bestselling author of Living Successfully with Screwed-Up People turns her insightful eye to the workplace,...
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Wakeman believes it is high time to reinvent leadership thinking. His straightforward strategies dispenses with unproven HR maxims and shows how time and energy can be recommissioned and put toward the value that hired talent is intended to provide. Happy employees are accountable-- and productive-- employees.
6) The 2020 workplace: how innovative companies attract, develop, and keep tomorrow's employees today
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The workplace of the future is being shaped today by Web 2.0-a collection of breakthrough social media technologies-and by the Millennial Generation, people born between 1977 and 1997. The convergence of these emerging workplace trends has created a generation of hyperconnected workers who are placing increased pressure on employers to overhaul their approach to talent management. In The 2020 Workplace, human resources experts Jeanne C. Meister and...
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Products and services will change with demand, but one thing that will always be required for a company's success is having the right people working hard for you. As a manager, are you cultivating this vital resource? Is there more you could be doing? In this accessible and practical playbook, HR expert and author Paul Falcone helps take the guesswork out of this crucial element for success, showing managers how to:
• Identify the best and brightest...
9) How to be an inclusive leader: your role in creating cultures of belonging where everyone can thrive
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"We know why diversity is important, but how do we drive real change at work? The second edition of this bestselling title by diversity and inclusion expert Jennifer Brown provides a step-by-step guide for the personal and emotional journey we must undertake to create an inclusive workplace where everyone can thrive. In a world where women and communities of color were disproportionally impacted by the COVID-19 pandemic, it's more important than ever...
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A guide to transformative diversity training - a proven alternative to the superficial DEI efforts that are undermining the entire field. Whatever you think you know about DEI work, be prepared to think again! The soul of diversity work is dangerously close to being lost. That's because it's not being done right, say veteran diversity consultants James O. Rodgers and Laura L. Kangas. DEI is a relationship discipline. Too many organizations are treating...
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"Read hilarious stories with serious lessons that Michael Lopp extracts from his varied and sometimes bizarre experiences as a manager at Apple, Pinterest, Palantir, Netscape, Symantec, Slack, and Borland. Many of the stories first appeared in primitive form in Lopp's perennially popular blog, Rands in Repose. The Third Edition of Managing Humans contains a whole new season of episodes from the ongoing saga of Lopp's adventures in Silicon Valley,...
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"As the pandemic waned, we returned to sparsely populated offices and empty conference rooms. Our working life had been transformed, seemingly overnight. But the truth is that the ever-growing digital wave has long been breaking down organizational boundaries and increasing open innovation, including the use of crowdsourcing platforms as a talent solution. Now the imperative is clear: adapt to and leverage this new, digitally enabled world of "open...
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The key to a harmonious, highly effective work environment is not by ensuring you work among carbon-copies of yourself whose personalities never clash with one another or with you. That pipe dream could not ever happen, nor would it result in a successful team collaboration even if it could. Instead, most of us are going to work today with individuals who at times come across as incompetent, lazy, spotlight-hugging, whiny, or backstabbing. And then...
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"The "worker-first experience" is not just a new trend, but the evolution of what it means to work and be part of an organization, and recent power shifts within it. What can leaders, managers, and CHROs, do to position their companies to thrive in the new world? There are many issues for the C-Suiter to navigate -- yet they're all united by the need to focus on employee - human -- experience. A flexible, versatile workforce will help your business...
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John Lago volume 03
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"Professional assassin John Lago faces off against his deadliest adversary yet--his wife. At the end of The Intern's Handbook, John tracks down his nemesis Alice but instead of putting a bullet in her head, he puts a ring on her finger and marries her. Together, they execute a hostile takeover of Human Resources, Inc., the "placement agency" that trains young assassins to infiltrate corporations disguised as interns and knock off high profile targets....
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"Imagine you are a leader in a large company, and you volunteer at a local soup kitchen, helping the needy who can't afford warm meals. On your way out, the director stops you and says, "I just need you to know that many of the people visiting our services are actually your employees." This really happened. The leader was shocked. He assumed that because the company paid market rate, the company was doing right by its employees. But market rate isn't...
18) The 7 hidden reasons employees leave: how to recognize the subtle signs and act before it's too late
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This book can help you identify the push factors in your organization, and mitigate or eliminate all of them. Incorporating data from surveys performed by the prestigious Saratoga Institute of more than 19,000 employees, this critical book examines in depth: how the employee and the employer travel a two-way street of expectation and reality; what are the warning signs of unmet expectations, and how can you best act on them?; how incomplete talent...
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"Back to Human explains how a more socially connected workforce creates greater fulfillment, productivity, and engagement while preventing burnout and turnover"--
Explains how a more socially connected workforce creates greater fulfillment, productivity, and engagement while preventing burnout and turnover.
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A leading-edge organization has discovered that fun can--and does--translate into bottom line success. By harnessing the power of fun, companies find they can better retain employees and customers, motivate teams, improve productivity, increase innovation, and create a sense of community. Leslie Yerkes details precisely how eleven successful companies--including Southwest Airlines, Pike Place Fish, Isle of Capri Casinos, EmployEase, and Prudential--have...
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