"Jay is living his best life at Karloff Country, one of the world's most famous resorts. He's got his family, his crew, and an incredible after-school job at the property's main theme park. Life isn't so great for the rest of the world, but when people come here to vacation, it's to get away from all that. As things outside get worse, trouble starts seeping into Karloff. First, Jay's friend Connie and her family disappear in the middle of the night...

Somewhere in northern Europe, a five-star spa and conference hotel caters to anyone who can afford it. But, at every turn, where luxuriance should reign, things are amiss. A demanding VIP client disappears without a trace. A business seminar is cut short. A young official gets lost looking for his room. A socially outcast masseuse struggles to find acceptance. Two lovers struggle to escape the horror of everyday life - which includes horrific apparitions...